Tech Insights

Owynn’s journey to Service Desk Team Leader

Owynn’s journey to Service Desk Team Leader 2560 1719 Timewade

Owynn Quinton joined Timewade in 2021 as a Service Desk Analyst, and became a Technology Success Analyst a year later. Fast forward to January 2024, and he’s been promoted to…

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Growing in tech: Finlay’s journey to Technology Success Analyst

Growing in tech: Finlay’s journey to Technology Success Analyst 2208 1243 Timewade

Finlay joined our team in June 2023 as a Junior Technology Success Analyst for six months before being promoted to Technology Success Analyst, delivering Timewade’s Technology for Success framework to…

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Why people-first customer service always wins

Why people-first customer service always wins 2560 1707 Timewade

Blog post written by Jordan Westcott, Managing Director In the fast-paced world of IT support, where technology and human interaction intertwine, the concept of people-first customer service isn’t just a…

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New South West podcast launched to celebrate region’s women in tech

New South West podcast launched to celebrate region’s women in tech 3000 3000 Timewade

We are excited to announce the launch of our new podcast; ‘Code Breakers: Women in Tech‘. The podcast will showcase the experiences, challenges, and triumphs of women in the South…

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Notty's Business Awards winners Timewade

Timewade wins at Notty’s Business Awards

Timewade wins at Notty’s Business Awards 1179 911 Timewade

We are delighted to have won the Notty’s Business Awards’ Techspert Award! The inaugural Notty’s Business Awards recognises the achievements of Exeter’s ‘best in business’ organisations. The winners were announced…

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Timewade shortlisted for technology expert award

Timewade shortlisted for technology expert award 2560 1707 Timewade

Timewade, a leading technology partner for SMEs in the South West, has been shortlisted for the Techspert Award at the Notty’s Business Awards. The Notty’s Business Awards launched this year,…

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AI in cyber security: a double-edged sword?

AI in cyber security: a double-edged sword? 612 344 Timewade

Blog written by Candice Walters, Business Technology Consultant and Women in Tech Ambassador at Timewade When speaking with clients recently, I’ve noticed that everyone wants to talk about Artificial Intelligence…

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Enhancing IT Support with Remote Monitoring, Management, and Remote Access Solutions

Enhancing IT Support with Remote Monitoring, Management, and Remote Access Solutions 2560 1707 Timewade

Blog written by Ian Wilderspin, Centralised Services Analyst and Technology for Success Ambassador at Timewade. We are dedicated to delivering the best level of IT support to businesses in the…

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Maximising efficiency and growth with co-managed IT services

Maximising efficiency and growth with co-managed IT services 2560 1707 Timewade

Managing and maintaining an effective IT environment can be a daunting task, requiring expertise, resources, and ongoing support. This is where co-managed IT services come into play, offering businesses a…

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