Tech Insights


Expert insights into technology and IT.

Discover guides and advice, tech trends and insights, from the South West’s trusted technology partner.

Owynn’s journey to Service Desk Team Leader 2560 1719 Timewade

Owynn’s journey to Service Desk Team Leader

Owynn Quinton joined Timewade in 2021 as a Service Desk Analyst, and became a Technology Success Analyst a year later. Fast forward to January 2024, and he’s been promoted to our Service Desk Team Leader. In this blog, hear about…

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Growing in tech: Finlay’s journey to Technology Success Analyst 2208 1243 Timewade

Growing in tech: Finlay’s journey to Technology Success Analyst

Finlay joined our team in June 2023 as a Junior Technology Success Analyst for six months before being promoted to Technology Success Analyst, delivering Timewade’s Technology for Success framework to help our clients get the most out of their technology.…

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Why people-first customer service always wins 2560 1707 Timewade

Why people-first customer service always wins

Blog post written by Jordan Westcott, Managing Director In the fast-paced world of IT support, where technology and human interaction intertwine, the concept of people-first customer service isn’t just a catchphrase; it’s the cornerstone of building lasting relationships and trust.…

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New South West podcast launched to celebrate region’s women in tech 3000 3000 Timewade

New South West podcast launched to celebrate region’s women in tech

We are excited to announce the launch of our new podcast; ‘Code Breakers: Women in Tech‘. The podcast will showcase the experiences, challenges, and triumphs of women in the South West tech industry. The first episodes will be available on…

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Notty's Business Awards winners Timewade
Timewade wins at Notty’s Business Awards 1179 911 Timewade

Timewade wins at Notty’s Business Awards

We are delighted to have won the Notty’s Business Awards’ Techspert Award! The inaugural Notty’s Business Awards recognises the achievements of Exeter’s ‘best in business’ organisations. The winners were announced at an awards ceremony on 23 November at Winslade Manor.…

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Timewade shortlisted for technology expert award 2560 1707 Timewade

Timewade shortlisted for technology expert award

Timewade, a leading technology partner for SMEs in the South West, has been shortlisted for the Techspert Award at the Notty’s Business Awards. The Notty’s Business Awards launched this year, to shine a spotlight on the outstanding achievements of businesses…

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AI in cyber security: a double-edged sword? 612 344 Timewade

AI in cyber security: a double-edged sword?

Blog written by Candice Walters, Business Technology Consultant and Women in Tech Ambassador at Timewade When speaking with clients recently, I’ve noticed that everyone wants to talk about Artificial Intelligence (AI). AI has undoubtedly transformed the way we work in…

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Enhancing IT Support with Remote Monitoring, Management, and Remote Access Solutions 2560 1707 Timewade

Enhancing IT Support with Remote Monitoring, Management, and Remote Access Solutions

Blog written by Ian Wilderspin, Centralised Services Analyst and Technology for Success Ambassador at Timewade. We are dedicated to delivering the best level of IT support to businesses in the South West and beyond. Our arsenal of tools includes a…

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Maximising efficiency and growth with co-managed IT services 2560 1707 Timewade

Maximising efficiency and growth with co-managed IT services

Managing and maintaining an effective IT environment can be a daunting task, requiring expertise, resources, and ongoing support. This is where co-managed IT services come into play, offering businesses a flexible and cost-effective solution to optimise their technology operations.  Co-managed…

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