How we drive brilliant client satisfaction at Timewade

How we drive brilliant client satisfaction at Timewade 612 371 Timewade

Timewade are proud to have an impressive score of 84 for our NPS (Net Promoter Score). NPS monitors long-term client satisfaction, and we’re delighted to regularly receive fantastic scores – and feedback – from our clients.

Here’s a snapshot of some of our clients’ recent feedback on our work with them: 

“As a novice to the IT world, I have been very lucky with the support I always receive from everyone at Timewade. To be able to contact a company and know your problems will be erased smoothly, efficiently, and in a timely manner is definitely worth 5 stars!”

“Ross was really helpful, and went above and beyond to help – keep doing what you are doing!”

“Very responsive, so helpful and knowledgeable, always wants to help! Everything double checked, and confirmation I was happy, thank you for the great service.”

Our clients regularly praise our team for their speed, efficiency, customer service and prompt resolution of any issues raised. Our high NPS score reveals how the Timewade team are committed to embodying our core values, with a particular emphasis on:

  • Building partnerships by working collaboratively with our clients and partners
  • Be professional by working with integrity
  • Today not tomorrow, working proactively and with a sense of urgency
  • Drive results to ensure technology success and achieve client goals. 

Get in touch to find out how our highly rated team can help meet your organisation’s technology needs.

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