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Why people-first customer service always wins

Why people-first customer service always wins 2560 1707 Timewade

Blog post written by Jordan Westcott, Managing Director In the fast-paced world of IT support, where technology and human interaction intertwine, the concept of people-first customer service isn’t just a…

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New South West podcast launched to celebrate region’s women in tech

New South West podcast launched to celebrate region’s women in tech 3000 3000 Timewade

We are excited to announce the launch of our new podcast; ‘Code Breakers: Women in Tech‘. The podcast will showcase the experiences, challenges, and triumphs of women in the South…

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The journey from Service Desk to Operations Manager at Timewade

The journey from Service Desk to Operations Manager at Timewade 984 576 Timewade

Ross Coram first joined Timewade as a Service Desk Analyst in 2020, during the pandemic. After just over a year, he stepped up as the Service Desk Team Leader and…

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South West esports champions to sponsor Exeter College Esports Award

South West esports champions to sponsor Exeter College Esports Award 2560 1707 Timewade

Timewade is sponsoring the Esports Student of the Year Award at the Exeter College Students Awards 2024. Exeter College is home to one of the highest performing esports academies in…

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Notty's Business Awards winners Timewade

Timewade wins at Notty’s Business Awards

Timewade wins at Notty’s Business Awards 1179 911 Timewade

We are delighted to have won the Notty’s Business Awards’ Techspert Award! The inaugural Notty’s Business Awards recognises the achievements of Exeter’s ‘best in business’ organisations. The winners were announced…

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Timewade shortlisted for technology expert award

Timewade shortlisted for technology expert award 2560 1707 Timewade

Timewade, a leading technology partner for SMEs in the South West, has been shortlisted for the Techspert Award at the Notty’s Business Awards. The Notty’s Business Awards launched this year,…

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Meet Dylan, Timewade’s new Apprentice Service Desk Analyst

Meet Dylan, Timewade’s new Apprentice Service Desk Analyst 1024 768 Timewade

Dylan Green is an Apprentice Service Desk Analyst at Exeter College, and has just completed his first month with Timewade. In this blog, find out why he decided to study…

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AI in cyber security: a double-edged sword?

AI in cyber security: a double-edged sword? 612 344 Timewade

Blog written by Candice Walters, Business Technology Consultant and Women in Tech Ambassador at Timewade When speaking with clients recently, I’ve noticed that everyone wants to talk about Artificial Intelligence…

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Enhancing IT Support with Remote Monitoring, Management, and Remote Access Solutions

Enhancing IT Support with Remote Monitoring, Management, and Remote Access Solutions 2560 1707 Timewade

Blog written by Ian Wilderspin, Centralised Services Analyst and Technology for Success Ambassador at Timewade. We are dedicated to delivering the best level of IT support to businesses in the…

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