By Jordan Westcott, Managing Director at Timewade
Earlier this year, our entire team took part in an Employee Culture Survey with the support of Doug Diamond at Business Improvement LLC. We didn’t know quite what to expect, just that we wanted honest, unfiltered feedback. The kind that helps you grow.
The results came back. And they were… well, incredible.
I’m not one to shout from the rooftops, but the responses we received weren’t something I could just file away in a spreadsheet. They genuinely reflect the culture we’ve built here at Timewade, and more importantly, the people who make it what it is.
“I love how Timewade is a company with a positive ethos, not a toxic one”
That was just one of many pieces of feedback that stopped me in my tracks. Others talked about how supported they feel, the pride they have in their work, and the impact they believe they’re making, every day.
Here are a few anonymous quotes from the team:
“Last few years have been the best of my working life, the future looks exciting”
“Strong core values, professional and does what it says it will”
“There is a clear focus on personal development, with good training options which makes me feel valued”
It’s humbling. And it’s a reminder that the how behind what we do matters just as much as the what.
Culture is a choice
Creating a brilliant workplace doesn’t happen by accident. It’s something we’ve deliberately invested in, shaped by something we call The Timewade Way, a set of guiding principles that underpin how we show up for each other and our clients.
From “Invest in yourself” and “Diffuse workplace drama” to “Be kind to your future self,” these principles help us hold each other accountable while creating space to thrive. They’re not stuck in a handbook, they’re lived, breathed, and visible in how we work.
And they’re why feedback like this means so much.
Happy teams = better service
Our focus is always on delivering brilliant results for our clients. But here’s the thing: the foundation of that is our team. If we create a culture where people feel valued, trusted, and able to grow, that energy flows directly into the work we do for our clients.
When a team feels empowered and genuinely enjoys what they do, that shows up in every ticket resolved, every technology roadmap delivered, and every strategic partnership we build.
Looking ahead
We’re growing. 2025 and beyond is all about ambitious goals, new services, stronger partnerships, and a continued focus on helping businesses use technology to fuel success. But no matter how fast we grow, our culture will always be our compass.
I want to say a huge thank you to the Timewade team, for making this such a great place to lead and be part of. Every voice matters here, and your honesty continues to shape who we are and how we move forward.
If you’re curious about the culture behind our success, or thinking of joining a team where your voice counts, get in touch today.