Microsoft 365 Managed Services

Powering productivity, security and growth

Modern businesses need more than just technology, they need tools that work seamlessly, securely, and efficiently. That’s where Microsoft 365 managed services come in. We’re the trusted partner for organisations across the South West and beyond, to unlock the full benefits of Microsoft investment.

From small businesses embracing hybrid work, to growing enterprises managing complex digital environments, our solutions provide a tailored, proactive, and secure approach to Microsoft 365 management.


The benefits of Microsoft Azure Cloud

What are Microsoft 365 Managed Services?

Microsoft 365 is the foundation of productivity for today’s workforce. With tools like Microsoft Teams, SharePoint, Office 365, Exchange Online, OneDrive, and the full Microsoft Office suite, it enables smarter collaboration, better data protection, and consistent access – wherever your team works. But without on going management and a long-term plan, these powerful tools can quickly become time consuming to maintain, and vulnerable to threats.

That’s where managed services come in. With Microsoft 365 managed services, your organisation benefits from end-to-end support, from seamless onboarding and configuration to ongoing optimisation, proactive monitoring, and cyber security. It’s the smart, scalable way to protect your data, streamline operations, and maximise your cloud software.

The business benefits of Microsoft 365 Managed Services

We understand that every business is unique. That’s why our managed services are designed to be flexible, cost-effective, and results-focused. Here’s how we help organisations like yours thrive:

Cost-effective plans for every size organisation

Whether you’re a business just getting started or scaling to enterprise level, our pricing plans are clear, scalable, and built around your needs, no surprises.

Built-in cyber security you can trust

Protect your business from security threats and security breaches with best-in-class Microsoft 365 tools:

  • Microsoft Defender offers powerful endpoint protection against malware and cyber attacks.
  • Conditional Access tools block logins from suspicious countries or unknown personal devices.
  • Data Loss Prevention policies stop sensitive information – like NI numbers or credit card details – from leaking outside your organisation.
  • Multi factor authentication, anti malware, and anti virus protection are standard in every setup.

Compliance without complexity

With tools like Azure Information Protection, you can encrypt emails and safeguard sensitive documents, while staying aligned with GDPR, Cyber Essentials, and Microsoft Secure Score recommendations.

Many of our clients see a 10% increase in Microsoft Secure Score and 10% reduction in Exposure Score – a clear sign of reduced risk and better security hygiene.

Productivity that performs

Our managed services keep your teams productive and your online services running smoothly, across mobile devices, cloud software, and your day-to-day apps.

We also streamline device management using Microsoft Intune and AutoPilot, cutting setup time, simplifying user onboarding, and reducing hands-on labour by up to a third for every new laptop or PC.

Reduced risk of security breaches

Our proactive approach identifies vulnerabilities early, helping you stay ahead of evolving security threats and preventing costly breaches.

Quicker support, fewer headaches

Standardised device and app configurations across your organisation mean faster resolutions and fewer IT headaches. Our proactive approach to setup, patching, and maintenance ensures your people stay focused, without waiting for fixes.

Scalable to fit your growth

Our services grow with you – from setup and migration service, through to enterprise-grade ongoing management, cyber security and compliance support. We build a solution around your goals, not the other way round.

Why Timewade?

We do more than just manage Microsoft 365. We build partnerships that fuel transformation and drive long-term performance. Here’s what sets us apart from other providers:

  • Proven expertise as a Microsoft Solutions Partner
  • UK-based team with a responsive service desk
  • Cyber security-first approach with built-in features like Exchange Online Protection
  • Transparent pricing with no hidden fees
  • Scalable infrastructure solutions, aligned to your business goals
  • Partnership approach – we manage your IT so your team can focus on what they do best

How Microsoft 365 Managed Services work with Timewade

We make the transition to managed Microsoft 365 services as smooth and stress-free as possible. Here’s what the process looks like:

  1. Assessment & planning

We begin with a comprehensive review of your IT landscape, business goals, and cloud environment, identifying risks and opportunities.

  1. Migration service

Our expert-led migration service ensures a seamless move to Microsoft 365, with zero downtime and full protection of data.

  1. Configuration & security

We tailor your setup to best practice standards, implementing multi-factor authentication, applying security patches, and enabling Exchange Online Protection.

  1. Training & adoption

We help drive user adoption with hands-on support for Microsoft Teams, SharePoint sites, and more, ensuring your team gets the most from all the features.

  1. Ongoing Managed Services

From proactive monitoring to regular reporting, patch management and rapid-response support, we’re with you every step of the way.

Flexible packages, transparent pricing

Our Microsoft 365 managed services are designed to scale with your needs. Whether you’re just starting your digital journey or ready to fully optimise your tech stack, we’ve got you covered.

Available packages include:

  • Microsoft 365 setup and configuration
  • Professional migration support
  • Ongoing management and service desk support
  • Add-ons: backup data, anti malware, device protection

Pricing is per user, per month – simple, predictable, and built for growth.


Frequently Asked Questions

  • Absolutely not. You retain full access and ownership. We simply handle the heavy lifting, managing updates, security, and compliance, while you stay in the driver’s seat.

  • That depends on the size of your organisation, but we ensure a smooth transition with no downtime and no disruption to your users or important data.

  • Yes. Our services are fully aligned with GDPR, Cyber Essentials, and Microsoft’s best practices, including endpoint protection tools, and strong data protection policies.

  • We specialise in it. From securing mobile devices and personal devices to enabling seamless cloud software access, we help your team work securely from anywhere.

  • You’ll have access to our UK-based support team and technical account manager, ensuring fast, reliable, and proactive service, backed by deep expertise in Microsoft technologies.

Ready to maximise your Microsoft investment?

Whether you’re aiming to boost productivity, enhance security, or streamline your cloud operations, Timewade’s Microsoft 365 managed services help you make the most of your Microsoft investment,with less risk and less hassle.

Talk to our team about Microsoft 365 managed services today.