Internal Account Manager

Salary £24,000 – £26,000

Company benefits

• 31 days annual leave, rising to 33 days (inclusive of UK Bank Holidays)
• Your birthday off every year
• Company subsidised pension
• Excellent colleague and client retention
• Learning and development scheme with opportunity to complete IT qualifications
• Use of the latest technology
• Discounted rates on technology products
• Great team culture and environment
• Employee and client referral scheme
• Summer, Christmas and other regular team social events
• Established for 36 years +
• Casual dress code in the office
• Hybrid working environment
• Modern offices with excellent facilities such as café, showers, restaurant, gym, sports pitches, sports simulator, pool table, woodland walks – and soon to arrive leisure centre
• Free parking

The role

At Timewade we are proud to be one of the South West’s longest established providers of IT solutions. As a Managed Service Provider, our commitment is to have a complete understanding of our client’s businesses so that we can empower them to use technology to boost performance and deliver brilliant results.

As an Internal Account Manager, your primary role will be to produce proposals based on requirements scoped by our technical specialists. You’ll have a keen eye for detail and thrive working in a fast-paced, supportive team.

This role will be primarily desk-based. There may be occasional requirement to travel to client sites for meetings and for training purposes.

At Timewade we use a hybrid working model. Once you have completed your induction period you will be given the option to work from home for 3 days per week. The choice of which days will be yours. You will be provided with a full home office setup consisting of a desk, chair and all the tech you need to be productive at home.

As a tight-knit team, we firmly believe in multi-skilling and you will have opportunity to work closely with others, with a progression opportunity to Business Technology Consultant.

Forged by our team, the Timewade values represent who we are, how we work and the high standards we consistently strive for and achieve: Build Partnerships, Be Professional, Be a Leader, Drive Results, Building Your Future and get things done Today not Tomorrow.

Key responsibilities

• Work with the technical team to scope new proposals
• Keep client documentation up to date, including the technology roadmap, technology costs sheet and equipment lifecycle documentation
• Consult with third parties to compare and evaluate technology solutions
• Build client relationships and communicate effectively at all levels within a business
• Ensure the timely and successful delivery of our solutions according to client needs and objectives

You will have:

• Experience working in an office environment
• Excellent communication skills and attention to detail
• Be client focused, methodical, flexible and reliable
• Be committed to personal development, and willing to undertake training as required by the business
• Be committed to quality and excellence

If you have the above, the business will support you to learn the rest.